If you’re selling an Apple device on iOS7 or higher, you’ll need to remove your apple device from your iCloud account, as this may delay your payment.
Removing your device from your iCloud account is quick and simple. This can be completed using your device or via a computer by visiting the iCloud website. Visit iCloud
Check out the following ways to remove your iCloud account:
1. From your iPhone or iPad:
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Select ‘Settings’ and click ‘iCloud’
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Click on yourname.
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Click on ‘iCloud’.
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Scroll down and click ‘Find My iPhone’.
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Turn Find My iPhone off.
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Enter your Apple ID password to complete.
2. The iCloud Website on any Computer:
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Turn off your device.
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Log into iCloud.com with your username and password.
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Click ‘Find my iPhone’.
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Select your device from the ‘All Devices’ drop-down menu.
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Click ‘Remove from Account’.
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Click ‘Remove’ on the confirmation message.
SAMSUNG
It is important to ensure that when you send your Samsung device to us that you have removed it from your Samsung account.Please note: if this is not completedit may result to delay in your payment.
Here are some quick and easy ways to remove your Samsung account from your device:
Use your Samsung device to remove your Samsung account:
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Open the ‘Settings’ page in the device.
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Under ‘Accounts’ tap the name of the account you want to remove.
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If you’re using a Google account thentap Google and then the account you wish to remove.
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Tap the Menu icon in the top right corner of the screen.
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Tap Remove account.
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Your account should now have been removed successfully.
Use a Computer to remove your Samsung account from the device via Samsungs website.
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Click here to visit the Samsung website.
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Sign into your Account.
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Click ‘Find My Mobile’.
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Click ‘Registered Devices’ and tap on your device.
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Tap on ‘Accept’ to confirm the removal of the device.
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Your phone should now have been removed from your Samsung account.