1) Q: How long does it take to get paid?
A: Up to 7 working days depending on the condition of your laptop.

2) Q: How do I get paid?
A: You can get paid via Bank Transfer, Cheque or PayPal.

3) Q: How do I package my laptop?
A: We send you protective packaging to assure all laptops are safely received.

4) Q: Do I have to pay for postage?
A: No, we provide a free courier service to pick up your laptop on a day of your choice.

5) Q: Do I need to delete all my data?
A: It is not necessary as we wipe all hard drives to government standards.

6) Q: What if I have received a better quote from another company?
A: If you have received a better quote we guarantee to beat it, just contact us on our free phone number.